Get In Touch

Contact Golf Cart Lab

A question about a guide, a correction, a broken tool, or a partnership idea. It reaches the person who actually writes and tests the material here.

Before you write in

Four things that get you a faster answer

Most back-and-forth comes from a missing detail. Cover these and the first reply is usually the useful one.

Include your cart details

Almost every diagnostic answer depends on four things: make, model, year, and system voltage (36V, 48V, or 72V). Including them in your first message saves a round of back-and-forth.

Try the decoder first

Not sure of your year or voltage? Run your serial number through the serial number decoder. It answers most model and year questions instantly.

Report a broken tool

If a calculator or decoder returns a wrong number, will not run, or you want a tool we have not built yet, tell us which tool and what you expected. Broken tools get priority.

Partnerships and press

Mention your brand and the type of proposal in the first line so it reaches the right place quickly. That covers content partnerships, affiliate arrangements, and product testing.

Email us directly

One inbox, answered by the person who writes the guides

We do not use a contact form. Email reaches us faster, keeps your message threaded, and means you get a reply you can actually respond to.

support [at] golfcartlab [dot] com Include your make, model, year, and voltage for a fault question, or the tool name if a calculator is broken.
Reply in a day or two on weekdays Corrections and tool reports get priority We never share your address
FAQ

What we can and cannot help with

Can you diagnose my cart over email?
Not fully. Golf Cart Lab is a diagnostics and reference site, not a repair shop or a parts dealer. We can point you to the right guide, explain a reading you took, or tell you what a symptom usually means, but we cannot remotely diagnose a cart we have not seen, quote a repair, or sell you parts. For hands-on work, your local dealer or a mobile technician will always beat email.
My cart will not move or will not charge. What should I send?
First find the matching guide in the repair guides and work through it. Then tell us which step you got stuck on and what you measured. Nine times out of ten the guide already covers the fault, and pointing you to the exact section is faster than a back-and-forth. Include make, model, year, and voltage.
How do I find my year and voltage?
Run your serial number through the serial number decoder. It returns the year and configuration instantly, which lets you include those details in your message and skip a round of questions. The full tools suite can also estimate range, speed, and value.
A calculator gave me a wrong number. What do you need?
Tell us which tool you were using, what you entered, and what came back. Every tool page also carries a report link that brings you straight here with the tool already noted. If there is a calculation you keep doing by hand and we have not built it yet, describe it and it goes on the list.
I found an error in one of your guides.
We want to hear about it. If a torque figure, voltage range, part number, or wiring detail does not match what you found on your own cart, tell us which guide, which step, and what you measured instead. Corrections that check out get applied to the guide, and that feedback is one of the main ways the material here improves over time.
How long until I hear back?
One person answers this inbox, so expect a reply within about a day or two on weekdays, sometimes longer during busy stretches. Include your cart details and the specific guide or step you are on, and you will usually hear back with something actionable rather than a request for more information. We do not share your email address or add you to any mailing list.
Do you accept partnerships or affiliate arrangements?
Yes. If you make parts, batteries, or accessories, run a dealership, or write about carts and want to collaborate, mention your brand and what you have in mind in the first line so it reaches the right place quickly. That covers content partnerships, affiliate arrangements, and product testing.